Please ensure there are no overhead wires, tree branches, roof overhang, or any other obstructions, like sprinkler heads, in the path. If there is anything in the way, our driver will decide if the unit can be safely placed. 

Please note that rules and regulations vary by city. PODS requires copies of any permits prior to delivery, even if we’re dropping off and picking up your unit on the same day. Call Customer Care at (855) 706-4758 and we’ll let you know the best way to get us copies. You can also give any necessary permits to our driver at the time of delivery, but please notify us ahead of time if this is the case. 

Check with your neighborhood homeowners association. 
There may be HOA regulations concerning portable containers on your property. PODS delivers to many HOA neighborhoods without any issues, but it’s always good to check first if on-site storage is allowed.

If you live in a condo or apartment, please check with building management concerning portable containers. 

Reserve enough parking spaces for PODZILLA to maneuver. 
Typical parking spaces are 9 to 10 ft. wide. Your container may fit in one space, but keep in mind, the driver will need 12 ft. of width to place the unit. This means that you will need approval from building management to either use two parking spaces or have three adjacent spaces unoccupied while the container is dropped off in the center space.

NOTE: The same two adjacent spaces will need to be unoccupied when our driver picks up the container. 

You don’t need to be there for your delivery or pick-up.
But please make sure that access is clear, with no parked cars, narrow gate openings, or locked gates.

Once your container is loaded, make sure to padlock it.   
Our drivers are prohibited from picking up loaded containers not secured by a padlock. You can purchase a padlock from us and have it delivered with your container, or pick one up at your local hardware store or home improvement center. Once it is secure, our drivers can pick up your unit for your long-distance move, local move or take it to one of our local indoor storage facilities.   

Got questions?
If you have any questions at all about your container delivery, we’re here to help. Please call (855) 706-4758.