PODS containers are designed to keep your items protected. All containers are inspected before delivery to ensure:
• Door rolls up and down with ease
• Latch opens and closes properly
• Tie-down hooks/rings are located on each side of the container interior
• Roof shows no signs of cracks or holes
Please contact us at 888-370-7637 if your container doesn’t meet these standards.
1. Maximize space and minimize damage: Get downloadable tips and watch our video to learn how to pack and load like a pro.
2. Schedule as far in advance as possible: Please note service dates are subject to availability. We recommend scheduling all phases (deliveries, pick-ups, transit) of your move or storage project at least 7 days in advance, as dates can sell out quickly, especially during the busy summer months. In areas that are seeing more moving activity, you may need to allow even more time to schedule your preferred dates.
3. Use tie-downs and rope to secure contents and prevent door jams. Create a final barrier about 6 inches from the door (use a mattress lying on its side, large cardboard sheet, or four extra-large flattened boxes taped together) and secure with rope. This will reduce shifting during transit and help prevent door jams and damage to your belongings.
4. When stacking items toward the top of the container, allow enough clearance between your items and the door barrel roll. Items positioned against the barrel, such as an upright mattress, may interfere with container door operation.
5. Load the items last that you want to access first so that they’re closest to the door. Keep valuables with you. If you’re using multiple containers, keep an inventory list for each container in case you need to grab anything while your items are being stored.
The contents of your container may have shifted during transit and could be blocking the door. If it’s possible to move the objects by using these tips, this often fixes the problem. If this doesn’t resolve the issue, contact our Customer Care Team.
* You may decide to skip these steps if you’re concerned contents will be damaged.
Maximize container space and protect your belongings with this must-see how-to video and tips.
Get a quick refresher on what you need to know for a smooth container pick-up process.
Take control of your move, get organized, and reduce stress with this week-by-week guide to moving.
Maximize container space and protect your belongings with this must-see how-to video and tips.
Get a quick refresher on what you need to know for a smooth container pick-up process.
Take control of your move, get organized, and reduce stress with this week-by-week guide to moving.
